A Cognitive Systems Engineering Approach to the Design of Decision Support Systems

نویسندگان

  • Philip J. Smith
  • Norman D. Geddes
چکیده

Cognitive Biases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 658 Designer Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659 Systems Approaches to Error. . . . . . . . .. . . . . . .. . . . . .. . .659 Errors and Cognitive Biases-Implications for Design. .659 Human Expertise 659 Descriptive Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660 Normative Optimal Models . .. . . .. .. . .. .. . .. .. .. . .. .. 660 Human Expertise-Implications for Design 661 AdditionalCognitiveEngineeringConsiderations 661 The Human Operator as Monitor. . . . . . . . . . . . . . . . . . . . . 661 Complacency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 662 ExcessiveMentalWorkload. . . . .. . .. .. .. . . . .. . .. . . . . . 662 Lack of Awareness or Understanding. . . . . . . . . . . . . . . . . 662 Lack of Trust and User Acceptance. . . . . . . . . . . . . . . . . . . 662 Active Biasing of the User's Cognitive Processes. . . . . . . 662 Distributed Work and Alternative Roles. . . . . . . . . . . . . . . 662 Organizational Failures. . . . .. . . . . .. .. .. .. . . . .. . .. . . . . .662 Case Studies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .662 Case Study A. Interactive Critiquing as a Form of Decision Support. . . . .. . . . . . .. . . . . . . . . . . . . . . . . . . . .. . .. . 663 The Application Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663 The Design Solution. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . 665 Evaluation of the Implemented Solution. . . . . . . . . . . . . . 666 Case Study A-Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . 666 Case Study B. Software Associates: Decisions in Real-Time, High-Stakes Settings. . . . . . . . . . . . . . . . . . . . . . . . . 666 The Application Area. . . . .. . . . . . . . . .. . . .. .. .. . . . . . . . . 667

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Application of Rough Set Theory in Data Mining for Decision Support Systems (DSSs)

Decision support systems (DSSs) are prevalent information systems for decision making in many competitive business environments. In a DSS, decision making process is intimately related to some factors which determine the quality of information systems and their related products. Traditional approaches to data analysis usually cannot be implemented in sophisticated Companies, where managers ne...

متن کامل

A COGNITIVE STYLE AND AGGREGATION OPERATOR MODEL: A LINGUISTIC APPROACH FOR CLASSIFICATION AND SELECTION OF THE AGGREGATION OPERATORS

Aggregation operators (AOs) have been studied by many schol- ars. As many AOs are proposed, there is still lacking approach to classify the categories of AO, and to select the appropriate AO within the AO candidates. In this research, each AO can be regarded as a cognitive style or individual dierence. A Cognitive Style and Aggregation Operator (CSAO) model is pro- posed to analyze the mapping ...

متن کامل

Anomaly Detection Using SVM as Classifier and Decision Tree for Optimizing Feature Vectors

Abstract- With the advancement and development of computer network technologies, the way for intruders has become smoother; therefore, to detect threats and attacks, the importance of intrusion detection systems (IDS) as one of the key elements of security is increasing. One of the challenges of intrusion detection systems is managing of the large amount of network traffic features. Removing un...

متن کامل

A New Approach for Knowledge Based Systems Reduction using Rough Sets Theory (RESEARCH NOTE)

Problem of knowledge analysis for decision support system is the most difficult task of information systems. This paper presents a new approach based on notions of mathematical theory of Rough Sets to solve this problem. Using these concepts a systematic approach has been developed to reduce the size of decision database and extract reduced rules set from vague and uncertain data. The method ha...

متن کامل

A Systems Approach to Information Technology (IT) Infrastructure Design for Utility Management Automation Systems

Almost all of electric utility companies are planning to improve their management automation system, in order to meet the changing requirements of new liberalized energy market and to benefit from the innovations in information and communication technology (ICT or IT). Architectural design of the utility management automation (UMA) systems for their IT-enabling requires proper selection of ...

متن کامل

An application of principal component analysis and logistic regression to facilitate production scheduling decision support system: an automotive industry case

Production planning and control (PPC) systems have to deal with rising complexity and dynamics. The complexity of planning tasks is due to some existing multiple variables and dynamic factors derived from uncertainties surrounding the PPC. Although literatures on exact scheduling algorithms, simulation approaches, and heuristic methods are extensive in production planning, they seem to be ineff...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2005